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User’s Manual for the NETGEAR Super AG Wireless USB 2.0 Adapter WG111U
6-2 Troubleshooting
202-10065-01
Frequently Asked Questions
Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR web site at http://ww.netgear.com/support/main.asp.
General Questions
Why do I see no more than 54 Mbps on the Configuration Utility status line?
The WG111U can operate at 108 Mbps. You are probably connecting to a standard 802.11g
network. If you use the NETGEAR WGT624 108 Mbps Wireless Firewall Router or WG634U 108
Mbps Wireless Media Router, you will see network speeds up to 108 Mbps.
If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps.
If your computer does not have a USB v2.0 port but rather a USB v1.1 type port, the WG111U will
be limited to the maximum speed of the USB v1.1 port. USB v1.1 port maximum speed is 12
Mbps whereas the maximum speed of a USB v2.0 port is 480 Mbps. PC computers can be
upgraded with optional add-on USB v2.0 adapters that provide one or more USB v2.0 ports.
If you are already using a USB 2.0 controller, make sure that you are using the correct driver for
USB 2.0.For Windows XP, you need to upgrade your system to Service Pack 1 in order to utilize
the USB 2.0 port. For Windows 2000, you need to upgrade your system to Service Pack 4 in order
to utilize the USB 2.0 port.
The WG111U Smart Configuration Utility keeps asking me to save my settings
This is because you have made changes to the settings and the utility is offering you the chance to
save the changes. If you want to avoid these Profile setting prompts, simply click Apply before
you close the utility program.
Ad Hoc mode is not working correctly
You need to click the Initiate Ad Hoc button on the Settings screen before you click Apply. Here is
how you start an Ad Hoc network:
1. Fill in the Network Name (SSID).
2. Select the Computer-to-Computer (Ad Hoc) Network Type.
3. Click Initiate Ad Hoc.
4. Accept the default settings or make your changes and click OK.
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